Do you maintain and support Woocommerce websites?

Do you maintain and support Woocommerce websites?

Yes, we absolutely love e-commerce! Websites with advanced functionality like e-commerce require our Elite plan.

E-commerce sites require additional support in order to properly manage them, so it’s imperative that we dedicate the necessary resources in order to keep your site fast and secure with 100% uptime.

You can subscribe to our Elite plan here.

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    • Can multiple websites receive help desk support under one plan?

      Each domain (website.com, subdomain.website.com, etc) requires it’s own plan, either Lite, Professional, or Elite. If you have 3 websites that you would like us to maintain and manager, you’ll need 3 separate plans.

    • Do you really offer unlimited help desk support?

      Yes, we really do! As soon as you’ve actively subscribed to the Elite plan, you may submit an unlimited number of requests to our Help Desk Support team. Each individual task is limited to approximately 60 minutes, but there’s no limit on the number ...

    • What type of tasks are included in the help desk support?

      Help Desk Support tasks do include edits to content, theme or CSS stylesheet adjustments, changing plugin settings, configuring forms and much more. From minor code to general WordPress issues, we’ll take care of almost anything related to the design ...

    • Where do you host my website?

      We host all our websites with our partner WPMU. You can choose from data centers located in the US, UK, Canada, Netherlands, Germany, India, and Singapore.

    • What if a task requires more than 60 minutes?

      All tasks that require less than 60 minutes to complete are considered Help Desk Support requests and are included in your maintenance Professional support plans. If your task requires more than 60 minutes, you will need to subscribe to the Elite ...